Cloudways Review: What is Cloudways and Why Review it

Cloudways Review- What is Cloudways and Why Review it

Cloudways is a platform that offers managed hosting services to website owners, developers, and digital agencies. It is a user-friendly platform that simplifies hosting websites on popular cloud infrastructure providers such as Amazon Web Services (AWS), Google Cloud, DigitalOcean, and more. In this blog post, we will review Cloudways and examine its features, pros and cons, pricing, and customer support to help you determine whether it is the right hosting platform for your website.

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Cloudways Features and Benefits

Cloudways is a popular cloud-based managed hosting platform that provides users with a user-friendly interface to manage their websites and applications on popular cloud infrastructure providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and more.

Easy Server Resources Management

Cloudways offers an easy-to-use interface that allows users to manage their servers and applications with just a few clicks. Users can easily launch, scale, and manage their server resources, monitor server and application performance, and access server and application logs.

Multiple Applications Support

Cloudways supports many applications, including WordPress, WooCommerce, Magento, Laravel, and many more. Users can easily deploy their favorite applications on their cloud servers with just a few minutes and clicks.

Auto-Healing Servers

Cloudways has a unique auto-healing feature that automatically fixes server issues without human intervention. This helps to ensure maximum server uptime and minimize downtime.

Security Features

Cloudways takes security seriously and offers a range of security features, including SSL certificates, regular security patches, and two-factor authentication. This helps to ensure that user data and applications are always safe and secure.

Staging Environment

With Cloudways, users can create a staging environment to test their website or application changes before pushing them to the live site. This helps to minimize the risk of errors and ensure a smooth user experience.


Cloudways uses advanced caching technologies such as Varnish, Memcached, and Redis to ensure high performance and speed for user websites and applications. This helps to improve the user experience and boost the website load, and application performance.

24/7 Support: Cloudways offers 24/7 customer support through live chat, phone, and email. This ensures that users always have access to help and support whenever needed.

Cloudways Pricing and Plans

Cloudways is a popular platform that provides managed hosting solutions for various content management systems such as WordPress, Magento, Drupal, and more. One of the most significant advantages of Cloudways is its flexible pricing and plans that cater to the needs of different businesses and individuals.

Pay-As-You-Go Plans

Cloudways’ Pay-As-You-Go plans are perfect for users who want full control over their hosting expenses. The pricing is based on an hourly rate, and users only pay for the resources they consume. These plans come with a basic set of features, including:

  • 24/7 support
  • Free SSL certificates
  • Unlimited applications
  • Automated backups
  • CloudwaysCDN

Regular Plans

For users who prefer a more predictable billing cycle, Cloudways also offers several regular plans that are based on a monthly billing cycle. These plans come with a variety of features and options, including:

  • A range of server sizes, from 1GB to 384GB
  • Customizable options for storage, bandwidth, and CPU
  • Support for multiple applications
  • Free SSL certificates
  • Automated backups
  • CloudwaysCDN
  • 24/7 support
  • Dedicated firewalls
  • Staging environments

Enterprise Plans

For businesses with more demanding needs, Cloudways also offers enterprise plans. These plans come with all the features included in the regular cloudways plans, as well as additional benefits, such as:

  • A dedicated account manager
  • Customizable SLAs
  • 24/7 support with a response time of fewer than five minutes
  • Advanced security features, including IP allowlisting and two-factor authentication


Cloudways also offers several add-ons that users can purchase to enhance their hosting experience. These add-ons include:

  • CloudwaysCDN Plus
  • Rackspace Email Add-On
  • Application Migration Add-On
  • Backup Retention Add-On
  • Elastic Email Add-On
  • Application Upgrade Add-On

Cloudways Server and Performance

As more businesses move online, web hosting services are becoming increasingly important. One company gaining traction in the market is Cloudways, a managed cloud hosting provider offering a range of features and benefits.

Cloudways Server Options

Cloudways offers five cloud providers: DigitalOcean, Linode, Vultr, AWS, and Google Cloud. Each provider has its own plans, allowing you to choose the one that best fits your needs. This flexibility is great for businesses of all sizes, as it ensures you don’t have to pay for more than you need.


One of the key benefits of Cloudways is its scalability. The platform is designed to grow with your business, allowing you to upgrade your server resources as needed easily. This means you can start with a smaller plan and upgrade as your website traffic increases without worrying about downtime or lost data.

Performance Features

Cloudways offers a range of high performance hosting features that can help improve your website’s speed and overall performance. These include:

  • SSD-based hosting
  • Built-in advanced cache
  • HTTP/2 enabled servers
  • PHP 7-ready servers
  • CloudwaysCDN
  • Redis support
  • Server Management

One of the standout features of Cloudways is its server and content management system and interface. The platform offers a user-friendly control panel that makes managing your servers, applications, and databases easy. Additionally, Cloudways provides 24/7 support, so you can get help whenever needed.

Monitoring and Security

Cloudways offers round-the-clock server monitoring, ensuring that you are always up-to-date with your website’s performance and security. The platform also includes various security features, including regular security patching, two-factor authentication, and all IP addresses and allowlisting.


Cloudways pricing is based on your chosen cloud provider and the resources you require. Plans start at $10 per month and range up to $1,035 per month for large enterprise plans. Additionally, Cloudways offers a pay-as-you-go option, allowing you to pay only for the resources you use.

Cloudways Customer Support

Cloudways is a platform that provides managed hosting solutions for various websites and applications. As with any hosting provider, customer support is essential to consider when choosing a cloud hosts provider.

Support Channels

Cloudways provides several support channels to its customers, including:

  • 24/7 live chat support
  • Ticketing system
  • Phone support
  • Community forum
  • Knowledgebase

Response Time

One of the essential aspects of customer support is how quickly they respond to your queries. Cloudways claims to provide fast and responsive support to its customers. According to their website, they have an average response time of fewer than three minutes for live chat support and fewer than 10 minutes for ticketing support. This level of response time is impressive and shows that they prioritize their customers’ needs.


Another crucial aspect of customer support is the level of expertise of the support staff. Cloudways has a team of experienced professionals who are well-versed in cloud hosting. They are trained to provide customers with accurate and timely solutions to their queries. This expertise ensures that customers receive the right guidance and support when needed.

Customer Satisfaction

Customer satisfaction is the most critical metric to consider when evaluating customer support. the Cloudways support, has received positive feedback from customers regarding the quality of their support services. They have a 4.7/5 rating on Trustpilot, with customers praising their prompt and knowledgeable support team.

Additional Services

In addition to their standard support channels, Cloudways offers their customers additional services. These include:

CloudwaysBot: An intelligent assistant that provides 24/7 cloud server monitoring and alerts

Premium Support: An additional service that provides dedicated support for critical issues same server, and proactive server management

One-to-One Training: Personalized training sessions to help customers learn how to use the platform effectively

Cloudways Ease of Use and User Interface

Regarding web hosting, the user interface (UI) and ease of use are crucial factors to consider. Cloudways has made sure to provide a user-friendly experience for its customers. Let’s look at some of the features that make Cloudways easy to use.

User-friendly dashboard:

Cloudways has a straightforward dashboard that allows you to easily easily easily easily manage your server, applications, and account. The intuitive dashboard provides a quick overview of all your servers and applications.

One-click installations:

Installing applications on your server is a breeze with Cloudways. You can install popular applications such as WordPress, Magento, and Joomla with just a few clicks.

Server and application management:

Cloudways provides a simple yet powerful interface for managing your servers and applications. You can monitor server resources, configure settings, and perform backups and restores with just a few clicks.

Collaboration and team management:

Cloudways allows you to add team members, collaborate with your team members and assign them roles and permissions for managing your servers and applications. This feature is especially useful for businesses with multiple team members working on a project.

API and integrations:

Cloudways provides an API that allows developers to integrate their applications and tools with Cloudways. You can use your favorite tools and services while managing your Cloudways account.

Cloudways Integrations and Add-ons

Cloudways is a popular cloud hosting platform that provides businesses and developers with managed hosting solutions. In addition to its traditional hosting services, Cloudways offers various integrations and add-ons to help users enhance their websites and applications. Here are some of the most useful integrations and add-ons available on Cloudways:

Content Delivery Network (CDN)

Cloudways offers built-in support for popular CDNs like Cloudflare, StackPath, and Amazon CloudFront. These CDNs help improve website performance by delivering content from servers closest to the user’s location.

SSL Certificates

Cloudways provides free SSL certificates for all of the dedicated servers in its plans, essential for website security and search engine optimization (SEO). UsersUsers who want more advanced features can purchase SSL certificates from third-party providers and install them easily on their Cloudways servers.

Application and Website Monitoring

Cloudways offer built-in monitoring tools that help users track their websites’ and applications’ performance and uptime. Users can set up alerts to notify them of any issues with their servers or applications, ensuring they can quickly address any potential problems.

Backup and Restore

Cloudways offers automated backup and restores features that allow users to create and restore backups of their websites and applications easily. Users can make offsite backups and also set up automatic backups to ensure their data is always protected.

Email Hosting

Cloudways integrates with popular email hosting services like Google Workspace and Rackspace, allowing users to easily set up and manage their email accounts from within the Cloudways platform.

WordPress Plugins

Cloudways offer a range of WordPress plugins that help users enhance their WordPress sites. These include plugins for caching, image optimization, security, and more.

Git Integration

Cloudways provide built-in support for Git, allowing users to deploy their code to their servers using Git easily.

Third-Party Integrations

Cloudways integrates with various third-party services, including Magento, WooCommerce, Drupal, Joomla, and more. These integrations help users streamline their workflows and enhance their websites and applications.

Cloudways Security and Backup Solutions

Regarding hosting your website, security should be one of your top priorities. After all, a security breach can damage your reputation and result in the loss of valuable data. This is why choosing a web host that provides reliable security measures and backup solutions is important.

Secure Hosting Environment

Cloudways provides a secure hosting environment for your website through industry-standard firewalls, regular security patches, and 24/7 server monitoring. The platform also uses two-factor authentication and SSL encryption to protect your website’s data from unauthorized access.

Regular Backups

Cloudways offers automated and manual backup solutions to ensure your website’s data is always safe and secure. The platform allows you to schedule automatic backups daily, weekly, or monthly, or create manual backups with just a few clicks. Cloudways also provides a one-click restore feature that makes restoring your website to a previous version easy in case of data loss or corruption.

Dedicated Security Team

Cloudways’s dedicated security team monitors its servers and infrastructure around the clock to detect and prevent security threats. The cloudways hosting review team also performs regular security audits to ensure the platform’s security measures are up-to-date and effective.

Malware Detection and Removal

Cloudways uses advanced malware detection and removal tools to protect your website from malware and viruses. The platform also provides a real-time security scanner that monitors your website for potential threats and alerts you if any suspicious activity is detected.

DDoS Protection

Cloudways provides DDoS protection to prevent your website from being taken down by malicious attacks. The platform uses multiple layers of protection, including network-level and application-level firewalls, to detect and block DDoS attacks before they can cause any damage.

Cloudways Pros and Cons

Cloudways is a popular managed cloud hosting platform that has gained attention among website owners and developers recently. While it offers many features and benefits, it also has its drawbacks. In this blog post, we’ll examine the pros and cons of using Cloudways.


User-friendly interface

Cloudways has an intuitive user interface that makes it easy for users to manage their servers and applications. The platform is designed to provide a seamless user experience, and users can access all the features they need through a single dashboard.


One of the biggest advantages of Cloudways is its scalability. Users can easily scale their servers up or down depending on their needs without worrying about server downtime or performance issues.

Fast Loading Speeds

Cloudways is known for its fast loading speeds, which are achieved through caching and server optimization. This is especially important for websites that receive a lot of traffic or have many images or videos.

Managed Security

Cloudways takes security seriously and provides managed security features such as regular security patches and updates, SSL installation, and 24/7 server monitoring. This means that users can focus on their business and not worry about security issues.


Limited Control

While Cloudways is designed to be user-friendly, it does have limitations in terms of control. Users are limited in terms of what they can do with their virtual private servers, and advanced users may find the platform too restrictive.


Cloudways’ hosting plan can be expensive compared to other hosting providers, especially for users requiring many resources. While the platform does offer many features and benefits, users should carefully consider the cost before signing up.

Limited Customer Support

While Cloudways does offer customer support, it is limited compared to other hosting providers. Users can contact support via live web chat or email, but no phone support is available.

No Email Hosting

Cloudways does not offer email hosting, so users will need to use a third-party email hosting provider. This can be inconvenient for users who have multiple servers and prefer having all their hosting services in one place.

Lack of cPanel

Cloudways does not provide cPanel, a popular control panel that many website owners are familiar with. While Cloudways does offer its control panel, users who prefer cPanel may find the platform difficult to use.

Final Thoughts on Cloudways as a Hosting Option.

Cloudways is a powerful and versatile hosting solution that provides many benefits and features to users. It offers a range of pricing plans and is easy to use, making it accessible to beginners and advanced users. The platform is known for its excellent performance and reliability and and robust security and backup solutions.

Overall, Cloudways is an excellent option for those seeking a reliable and feature-rich hosting platform. However, like any service, it has pros and cons, and users should carefully consider their individual needs and priorities before making a decision. Ultimately, Cloudways is a highly recommended hosting solution for a scalable, secure, and user-friendly platform.

What Are The Disadvantages Of Cloudways?

Cloudways has several benefits, including ease of use, scalability, and good customer support. However, there are also some potential disadvantages to consider. These include:

  1. Limited control: Because Cloudways is a managed hosting service, users have limited control over the server environment. This can disadvantage users who want complete control over their servers.
  2. Limited customization: While Cloudways offers a range of customization options, users may find that they are limited in what they can do. This can be a disadvantage for users who want to customize their server environment to meet specific needs.
  3. Limited app support: While Cloudways supports a wide range of applications, some applications may not be supported. This can be a disadvantage for users who want to use a specific application that Cloudways do not support.
  4. Higher pricing: While Cloudways offers a range of pricing plans, they can be more expensive than other hosting options. This can be a disadvantage for users who are looking for a more affordable hosting solution.
  5. Limited data center locations: Cloudways has a limited number of data center locations, which can disadvantage users who want to host their websites in a specific geographic area.

It’s important to consider these potential disadvantages carefully before deciding whether Cloudways is the right hosting option for your website.

What Is Cloudways Best For?

Cloudways is best for small to medium-sized businesses or individuals who require a cloud-based hosting platform with flexibility, scalability, and affordability. It is an excellent option for those who need to host multiple websites or applications on a single dedicated server, and and those who require a high level of customization and control over their server environment. Additionally, Cloudways is a good choice for those who prefer to focus on their business operations rather than managing server infrastructure, as it provides an easy-to-use platform with a user-friendly interface.

How does Cloudways Pricing Work?

Cloudways offers a pay-as-you-go pricing model that is based on the amount of resources you use. The pricing depends on the cloud provider you choose and the help you need, such as the amount of RAM, CPU cores, storage, and bandwidth.

Cloudways offers multiple pricing plans for each cloud provider, with different levels of resources and pricing. The projects are billed hourly, and you only pay for the help you use. This allows you to scale up or down easily easily easily easily based on your needs and budget.

You can also pay monthly or prepay for a certain number of months to get a discount. Cloudways also offers a free trial to test their services before committing to a paid plan.

Is Cloudways Only For WordPress?

No, Cloudways is not only for WordPress. It supports multiple content management systems (CMS) and web applications, including WordPress, Magento, Drupal, Joomla, Laravel, and more. It also allows users to customize their server settings and install their applications. Therefore, Cloudways can be a suitable and hosting server solution for various websites and web applications.

Who Founded Cloudways Hosting?

Cloudways is a privately-owned company founded by Pere Hospital, Aaqib Gadit, and Uzair Gadit in 2011. The company is headquartered in Malta, with offices in Spain, Dubai, and the United States.

How Does Cloudways Cloud Hosting Provider Work?

Cloudways is a managed cloud hosting platform that allows users to deploy and manage various web applications and websites on cloud servers from various cloud hosting providers, such as Amazon Web Services (AWS), Google Cloud Platform, DigitalOcean and more. Cloudways provides a user-friendly platform that simplifies setting up, configuring, and managing cloud servers, making it accessible to users without technical knowledge or expertise.

Once a user signs up for a Cloudways account, they can choose the cloud server provider that they prefer and launch their desired application or website on a server from that provider. Cloudways offers a variety of server configurations to choose from, and users can easily scale up or down the resources allocated to their server as needed.

Cloudways also provides a user-friendly control panel that allows users to monitor their server’s performance, manage backups, and access various features and tools such as SSH access, Git integration, and staging environments. Cloudways offers different integrations and add-ons that allow users to connect their server easily with third-party tools and services.Overall, Cloudways streamlines the process of managing cloud servers, making it accessible to users without extensive technical knowledge while also offering advanced features and tools for experienced users. It can go on not just a wordpress site and cloudways control panel is quick and easy to use for you web hosts.

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